Shipping
At Five Paris, we are committed to delivering your order quickly and reliably, using the most trusted couriers in the UK and internationally.
Shipping within the UK:
We aim to deliver all orders within 3 to 4 working days. We use a range of reliable couriers to ensure your order arrives safely and on time, including:
- PostNL
- DHL
- UPS
- FedEx
When you place an order with us, you can choose your preferred courier from the above options. Once your order has been processed and dispatched from our warehouse, you’ll receive an email with your tracking number within 24 hours, so you can track your order every step of the way.
International Shipping:
We also offer shipping to several countries, with delivery times based on your location:
- Netherlands and Belgium: 2 to 3 working days
- Germany, UK, Sweden, Norway, France, and Denmark: 3 to 4 working days
- Spain, Italy, Switzerland, Austria, and the USA: 5 to 6 working days
If you're outside these countries and would like to know more about shipping options, please feel free to contact us for more information.
Returns & Exchanges
We sincerely hope you’re thrilled with your purchase from Five Paris. However, if for any reason you change your mind, we offer easy returns and exchanges, subject to the following conditions:
- Unworn and unused condition: All returned items must be in their original, unworn, and unused condition.
- 30-day return period: You have 30 days from the date of receipt to return or exchange your items.
Please note that the cost of return shipping is the responsibility of the customer, unless the item is faulty or incorrect.
For more information on how to process a return or exchange, please refer to our Returns page or contact our customer service team.
We hope you enjoy your shopping experience with us at Five Paris. If you have any further questions about shipping, returns, or exchanges, don't hesitate to get in touch with our friendly customer support team. We're here to help.