Paris Quarter Zip Sweater

At Five Paris, we are committed to delivering your order quickly and reliably, using the most trusted couriers in the UK and internationally.

Shipping within the UK:
We aim to deliver all orders within 3 to 4 working days. We use a range of reliable couriers to ensure your order arrives safely and on time, including:

• PostNL
• DHL
• UPS
• FedEx

When you place an order with us, you can choose your preferred courier from the above options. Once your order has been processed and dispatched from our warehouse, you’ll receive an email with your tracking number within 24 hours, so you can track your order every step of the way.

International Shipping:
We also offer shipping to several countries, with delivery times based on your location:

• Netherlands and Belgium: 2 to 3 working days
• Germany, UK, Sweden, Norway, France, and Denmark: 3 to 4 working days
• Spain, Italy, Switzerland, Austria, and the USA: 5 to 6 working days

If you're outside these countries and would like to know more about shipping options, please feel free to contact us for more information.

Returns & Exchanges

We sincerely hope you’re thrilled with your purchase from Five Paris. However, if for any reason you change your mind, we offer easy returns and exchanges, subject to the following conditions:

• Unworn and unused condition: All returned items must be in their original, unworn, and unused condition.
• 30-day return period: You have 30 days from the date of receipt to return or exchange your items.

Please note that the cost of return shipping is the responsibility of the customer, unless the item is faulty or incorrect.

For more information on how to process a return or exchange, please refer to our Returns page or contact our customer service team.

We hope you enjoy your shopping experience with us at Five Paris. If you have any further questions about shipping, returns, or exchanges, don't hesitate to get in touch with our friendly customer support team. We're here to help.

If you exercise your right of withdrawal, the product will be returned to us with all delivered accessories and - if reasonably possible - in its original condition and packaging. Should the product be damaged or the packaging more damaged than necessary to sell the product, we may pass on this depreciation of the product to you. So please treat the product with care and make sure it is properly packed when you return it.You will automatically receive the return form with all your orders. Further information

At Five Paris, we are dedicated to providing the highest quality products. All our designs are created by our in-house team and produced in our own factories, allowing us to closely monitor each step of the production process to ensure the best possible quality.

We offer a 10-year legal warranty on all our products. This means that if you experience any issues with your purchase due to a manufacturing fault, we will assist you free of charge within this period.

Even after the 10-year mark, we’re committed to helping you resolve any issues that may arise, ensuring you remain fully satisfied with your Five Paris purchase for years to come.

If you need assistance or have any concerns about your product, don’t hesitate to contact our customer service team. We’re here to help.